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Computicket and TKKT fees

What you pay with Computicket and TKKT

These are the published self-service fees. Read TKKT vs Computicket if you also need retail collection or stadium tooling.

Reviewed 30 August 2026 against Computicket's own BoxOffice organiser agreement. That document covers self-service sales. Stadium, retail, or negotiated deals can differ. Verify the agreement you are asked to sign.
R0 TKKT platform fee per ticket
4.5% Computicket self-service commission, incl. bank charges, ex VAT
Friday Computicket settlement: Friday of the week after the event
Direct TKKT payouts through your own gateway, no settlement queue

01

What Computicket publishes for self-service organisers

On 30 August 2026, the Computicket BoxOffice organiser agreement published a 4.5% commission, inclusive of bank charges and exclusive of VAT, on ticket sales made via the self-service system. Refunds carry a R10 administration fee plus a 2.5% bank charge, on top of that commission. Source: https://admin.computicket-boxoffice.com/organiser-agreement

The same agreement says settlement is by EFT on the Friday of the week following the event, after Computicket deducts its fees. That is their self-service BoxOffice wording. A Shoprite retail or stadium-scale deal is a different contract. Do not treat 4.5% as the fee for every Computicket event.

02

Verified TKKT money, not a forecast of Computicket's cut

Beyond the Dust

110 paid tickets at Opium on 6 May 2026. R27,500 processed through the organiser gateway. R5,100 optional top-ups. R0 TKKT platform fees.

Carinus Ignite

253 paid tickets as of 31 August 2026 for the Friday 4 September residence night. R45,110 processed. R0 TKKT platform fees. The event is not sold out.

What you still pay on TKKT

Your Yoco, PayFast, or Paystack card-processing rate. That is the provider's fee, not a TKKT booking fee.

03

How to compare your own night

  1. 01

    Take your ticket price and expected sales

    Example: 120 tickets at R200 is R24,000 face value.

  2. 02

    Read the Computicket agreement you are actually offered

    Self-service BoxOffice currently publishes 4.5% ex VAT. A retail or tour deal can quote something else.

  3. 03

    Add settlement timing if cash flow matters

    BoxOffice currently pays the Friday after the event. TKKT never holds the money.

  4. 04

    On TKKT the platform line is R0

    Card processing still applies through your gateway. There is no second TKKT booking fee on top.

04

When Computicket is still the better pick

If you need Shoprite or Checkers collection, a national tour footprint, or a brand attendees already trust for stadium shows, Computicket's retail network can be worth their commission. TKKT does not offer in-store collection.

TKKT is newer (2026) and is built for independent organisers who already bring the crowd. That is a real tradeoff, not a footnote.

FAQ

Questions organisers ask

How much does Computicket charge to sell tickets?

On 30 August 2026 their BoxOffice organiser agreement published 4.5% commission, inclusive of bank charges and exclusive of VAT, on self-service sales. Refunds add R10 plus 2.5%. Other Computicket contracts can differ. Read the agreement you are offered.

When does Computicket pay the organiser?

The same agreement says EFT settlement on the Friday of the week following the event, after they deduct fees. TKKT does not hold ticket money.

How much does TKKT charge per ticket?

R0 in TKKT platform fees. Your connected Yoco, PayFast, or Paystack account still charges its standard card-processing rate.

Is this the TKKT vs Computicket page?

No. This page is only fees. The comparison matrix lives at /vs/computicket.

List your event with R0 TKKT fees.

You still pay your gateway's card rate, but TKKT does not add a booking or platform fee.

Describe Your Event R0 TKKT platform fee. No card required to start.